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Check out our surprisingly helpful FAQs.
For minor faults and outages in your area, you'll need to contact your energy distributor. They’re responsible for the supply of energy – that is, the poles and wires, and connections to your home.
Want to call us?
For a quicker response, email us at firstname.lastname@example.org.
Otherwise, call us on 1800 531 907. If Amber's energy nerds are busy with other calls then we won't put you on endless hold - instead, please leave us a detailed message to request a callback. We'll follow up within 1 - 2 business days, or sooner if it's urgent.