The Smart Energy Revolution has arrived

We have launched in VIC, QLD, ACT, NSW and SA.

Leave your email to be one of our first customers. When it’s your turn to come on board our team will be in touch to guide you through the process.
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Contact us


Need a quick answer? 💡


Check out our surprisingly helpful
FAQs.

Send us an e-mail anytime.

info@amberelectric.com.au

Got a quick question? Send us a tweet.

Something urgent?

For minor faults and outages in your area, you'll need to contact your energy distributor. They’re responsible for the supply of energy – that is, the poles and wires, and connections to your home.

There are 5 distributors in Victoria, to see which one serves your area click here

Citipower

13 12 80

Powercor

13 24 12

Jemena

13 16 26

Ausnet

13 17 99

United Energy

13 20 99
There are 3 distributors in New South Wales, to see which one serves your area click here

Ausgrid

13 13 88

Endeavour

13 10 03

Essential

13 20 80

SAPN

13 13 66

Energex

13 62 62

Evoenergy

13 10 93

Want to call us?

For a faster response, email us at info@amberelectric.com.au.

Otherwise, call us on 1800 531 907. If Amber's energy nerds are busy with other calls then we won't put you on endless hold - instead, please leave us a detailed message to request a callback.

SmartShift™ customer?

If you have a genuine emergency related to your SmartShift™ optimisation please email our head technician at smartshift-urgent@amberelectric.com.au (they will be paged immediately).

Emergencies include: no hot water, your pool pump isn't working and it's affecting the health of your pool, or your battery has been overly discharging and you don't have any stored reserve.

Please include as much information as possible with your request so the team can start working on a fix immediately.

For other issues with your SmartShift™ optimisation (such as no usage data in the app) please email the team at smartshift@amberelectric.com.au.

Our customers ❤️ us