We've received your request to switch your energy across to Amber powered by Energy Locals - so you can start getting your energy at real-time wholesale prices.
We're pumped to have you onboard! We'll be sending out a formal Welcome Email within the next day or so - but here it is if you're too excited to wait!
What happens now?
Well your work is done - we'll take over from here. Here's what's happening in the background:
1. Starting from now you have a 10 business day cooling off period in case you decide we’re not the one for you and you'd rather stick with your old retailer. If you do decide to stay with your old retailer - just let us know and we'll cancel your sign up with Amber (after you switch you can leave us anytime anyway - we don't have any exit fees or anything sneaky like that).
2. After your cooling off period, we need to get a final meter read so you can get a final bill from your old retailer. If you’ve got a smart meter this will happen straightaway, if you’re on an old-fashioned meter we will arrange to get this done in a few days.
3. After all that you'll be switched across! We’ll start offsetting your usage with 100% renewable power or carbon credits straight away, but before we can give you proper real-time pricing we need to install a smart meter (if you don't already have one) to be able to record how much you are using in real-time. This could take 2-4 weeks - in the meantime we will use an average of your electricity usage to calculate your prices.
Still have some questions left?
Give us a ring on
1800 531 907
We're open 9-5 during Business days