Save even more on your wholesale power bills with Amber's SmartShift ™
Our Beta program in South Australia is proudly supported by the SA Government’s Demand Management Trials Program.
By signing up to Amber you’ve made a smart choice for your household. If you have an electric hot water system, pool pump or home battery, you now have the option to make your home devices smarter with Amber SmartShift™. SmartShift™ is new technology developed by Amber. It automatically optimises your electric hot water system, home battery, or pool pump to lower the cost of your energy usage. It could save you up to $150 - $400 per year on your Amber power bills. We’re offering 12 months of SmartShift™ free for customers with an eligible home appliance. Don’t have an eligible appliance? No worries. You’re still on track to access wholesale prices with Amber, so you can proceed without opting into SmartShift™.
What happens now? (Please note - if you're starting your connection with Amber at a new address then steps 1 and 2 below don't apply - we'll be in touch separately over email with more information.)
✅ 1. (You are here) 10 business day “cooling off” period We’re legally required to wait 10 business days before kicking-off your transfer to Amber. You’ll still be with your current retailer during this waiting period. ◻️ 2. Final meter read After your cooling off period ends we need to get a final meter read done so your current retailer can issue your last bill. ◻️ 3. Smart Meter installation (you’ll skip this step if you already have one). Though you’ll be our customer as soon as your final meter read has been completed, we can’t pass through the 30-minute wholesale price of energy until you get a smart meter installed. ◻️ 4. Get real-time prices and download the Amber Electric app Once you’re up and running with a smart meter, you’ll be able to access Amber’s real-time wholesale price and view forecast prices in the app.
Still have questions? 💡 Search our FAQs or email us anytime.
Amber passes through wholesale electricity prices directly at the cost to us, this includes: wholesale energy costs, hedging costs, network charges (per kWh and per day), metering costs, environmental costs and carbon offset costs.
Amber acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land on which we operate. We pay respect to Aboriginal and Torres Strait Islander Elders past, present, and emerging.